Coaching for Quality Improvement
Coaching Methods Geared Toward Quality Excellence
Our Coaching Process
You’ll have the support of a certified Quality coach to assess the current state of your organization quality plan, give you honest feedback, and offer a range of quality improvement solutions to help your organization think strategically about long-term goals. Through our coaching process you will improve operations, enhance care and workplace safety, improve service results and add value to your healthcare team to build a sustainable culture of quality.
Step 1: Meet with Your Coach and Conduct a Discovery Meeting
Step 2: Perform a Comprehensive Organizational Program and Culture of Quality Assessment
Step 3: Set Goals and Develop a Shared Quality Strategic Plan
Step 4: Agree on Coaching Support Model and Launch Program
Step 5: Track Execution, Performance, and Accountability.
Overview of Our Coaching Support Models
| Criteria | 1-on-1 Coaching | Team Coaching | Project-Based Coaching |
|---|---|---|---|
| Ratio | 1:1 | 4:1 (max) | 8:1 (max) |
| Live Meeting | 2 – 1hour sessions per month | 4 – 1hour sessions per month | 3 – 2hour sessions per month |
| Email Support | Unlimited | Unlimited | Unlimited |
| QI Training | Varied, Based on Individual Development Plan | Varied, Based on Team Development Plan | Varied, Based on Project Team Goals |
Note: Is your organization a top-performing healthcare institution? You may qualify for Coaching at a reduced fee. Schedule your free session to learn more.