Coaching for Quality Improvement

Coaching Methods Geared Toward Quality Excellence

Our Coaching Process

You’ll have the support of a certified Quality coach to assess the current state of your organization quality plan, give you honest feedback, and offer a range of quality improvement solutions to help your organization think strategically about long-term goals. Through our coaching process you will improve operations, enhance care and workplace safety, improve service results and add value to your healthcare team to build a sustainable culture of quality.

Step 1: Meet with Your Coach and Conduct a Discovery Meeting

Step 2: Perform a Comprehensive Organizational Program and Culture of Quality Assessment

Step 3: Set Goals and Develop a Shared Quality Strategic Plan

Step 4: Agree on Coaching Support Model and Launch Program

Step 5: Track Execution, Performance, and Accountability.

Overview of Our Coaching Support Models

Criteria1-on-1 CoachingTeam CoachingProject-Based Coaching
Ratio1:14:1 (max)8:1 (max)
Live Meeting2 – 1hour sessions per month4 – 1hour sessions per month3 – 2hour sessions per month
Email SupportUnlimitedUnlimitedUnlimited
QI Training Varied, Based on Individual Development PlanVaried, Based on Team Development PlanVaried, Based on Project Team Goals

Note: Is your organization a top-performing healthcare institution? You may qualify for Coaching at a reduced fee. Schedule your free session to learn more.