We help healthcare organizations foster a culture of quality improvement and high-reliability.

Every Healthcare organization has opportunities to improve Quality. The goals of the Quality Coaching Co. are to help those organizations deliver on their promise to advance quality, safety, and patient-centered care.

We do this by delivering customized coaching, training, and consulting solutions, all geared towards improving health outcomes, eliminating waste to achieve cost reductions, and enhancing the care experience.

As healthcare continues its transition from volume to value, we work with organizations at every level to improve the delivery of healthcare services. All the way from independent providers and professional associations, to multi-facility healthcare systems.

Our services are grounded in the foundations of Lean, Six Sigma, and Reliability Engineering. Within the framework of these proven methods we deliver training workshops, as well as partnering with your team to coach through the actual application in order to achieve real, sustainable outcomes.

Key reasons organizations choose to work with me is because I am a low-risk, cost effective, quality improvement resource for your entire healthcare team, and I guarantee results.

At the end of the day my clients walk away with a clear understanding of their problems, a detailed roadmap for their improvement, and the added support to execute effectively.

Healthcare is all about quality and The Quality Coaching Company is here to help you through it.

We help healthcare organizations foster a culture of quality improvement and high-reliability.

Every Healthcare organization has opportunities to improve Quality. The goals of the Quality Coaching Co. are to help those organizations deliver on their promise to advance quality, safety, and patient-centered care.

We do this by delivering customized coaching, training, and consulting solutions, all geared towards improving health outcomes, eliminating waste to achieve cost reductions, and enhancing the care experience.

As healthcare continues its transition from volume to value, we work with organizations at every level to improve the delivery of healthcare services. All the way from independent providers and professional associations, to multi-facility healthcare systems.

Our services are grounded in the foundations of Lean, Six Sigma, and Reliability Engineering. Within the framework of these proven methods we deliver training workshops, as well as partnering with your team to coach through the actual application in order to achieve real, sustainable outcomes.

Key reasons organizations choose to work with me is because I am a low-risk, cost effective, quality improvement resource for your entire healthcare team, and I guarantee results.

At the end of the day my clients walk away with a clear understanding of their problems, a detailed roadmap for their improvement, and the added support to execute effectively.

Healthcare is all about quality and The Quality Coaching Company is here to help you through it.

Professional Coaches Specializing in the Healthcare Industry

Turn to The Quality Coaching Co. for quality improvement management coaching services focused on healthcare organizations. Our services are available to clients across the globe. Apart from this, we provide low-risk and cost-effective solutions that guarantee results.

Mission Statement

Our mission is to provide superior healthcare coaching consulting and training services that achieve a guaranteed 30% improvement in quality and safety indicators within the first year and beyond.

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Our Core Values

We are dedicated to what we do, and we are constantly finding ways to improve our services. However, our team has focused on upholding the following core values since our establishment:

  • Quality
  • Integrity
  • Passion
  • Teamwork
  • Leadership
  • Accountability
  • Client-Centeredness

Why Choose Us

Grounded on Proven Methods

Having vast experience in healthcare and quality management, our team has an acute familiarity with what works and what does not. This experience allows us to provide you with customized solutions guaranteed to be a fit for your organization.

Dedicated to Meeting Your Needs

We go the extra mile to provide quality solutions apt for your specific needs of your patients, customers, and community. In fact, we even offer various platforms to deliver our coaching services.

Committed to Working With Integrity

Since our inception, we have always valued quality, teamwork, accountability, leadership, and passion. These principles have allowed us to deliver exceptional service and attain the satisfaction of diverse clients.

Who We Work With

Ambulatory Healthcare Services

Hospitals and Multi-Site Health Systems

Nursing and Residential Care Organizations

Healthcare Professional Associations and Organizations

State and Local Public Health Agencies

Health and Medical Insurance Companies

What We Offer

Quality Improvement Coaching

We will help you identify problems and generate realistic solutions to improve your organization’s overall flow. Our tried-and-tested method involves Coaching for Quality Improvement and Qualys 365® Organizational Assessment.

Explore Our Coaching Programs

Quality Improvement Training

Our team proudly partners with healthcare organizations and professionals to develop customized training programs to meet their specific needs. You can also rely on us for public workshops, informational quality improvement webinars, and development of a Quality and Patient Safety (QPS) Program.

View Our Training Programs

Professional Speaking

Turn to Jarvis Gray and our quality coaching associates if your organization is planning an employee development workshop or professional association seeing highly engaging presenters. Jarvis and our associates are popular presenters throughout the United States, speaking on a variety of quality management and organizational excellence topics.

Our keynotes and workshops are centered on fostering team building, achieving transformational leadership, creating positive organizational change, and executing strategy and the continuous pursuit of quality excellence. Audiences leave with both their intellect and their emotions stretched and with fresh ideas, new perspectives, and real actions.

Our wide variety of presentation topics can be easily customized to your needs. Let’s talk about how we can make your next event truly meaningful for your people.

Learn More About Speaking Workshops

Podcast

The Healthcare QualityCast is an audio podcast spotlighting today's most exciting and inspiring quality professionals within the healthcare industry. In our podcast, we dive into the career journeys of leaders that work daily to improve quality, safety, and service outcomes for patients, their family members, and their communities at large.

Our goal is to provide motivation and direction to our listeners, encouraging you all to continue your efforts in improving the overall quality of healthcare.

Stay Tuned to the Healthcare QualityCast

How We Add Value

Culture of Quality Organizational Assessment

Using a systematic process, we obtain valid information about the performance of an organization. This proven method is even able to identify the factors that affect a company’s ability to create a culture of quality.

Implementing Quality Management Systems

Our team will provide their expertise to help you achieve organizational goals. These may include reducing costly errors and wastage, boosting patient satisfaction, managing growth more effectively, correcting issues related to health delivery services, improving internal communications, and ensuring compliance.

Building Improvement Knowledge, Skills, and Abilities

We will equip your people with the skills, values, and motivation needed to perform better on the job, including problem-solving, analytical thinking, and leadership. By doing so, we give them the ability to execute tasks well.

Facilitating Enterprise Quality Strategy Planning

During strategic quality planning, we will help your quality departments, managers, and professionals identify the future actions your organization needs to take. This process will help your organization effectively manage your current and future quality.

Coaching for Quality Improvement Projects

Coaching is the heart of our business model as the approach builds capacity for quality management within the organization. Through the relationship developed between the client and the coach, a process is facilitated where the organization can systematically move towards full implementation of its quality patient safety program goals.

Spreading and Sustaining the Quality Outcomes

Our engagement with your team extends further as we coach through approaches to lock in the progress that your team has achieved, and continually build on its performance. Additionally, we’ll support next level efforts to disseminate best practices and lessons learned through appropriate areas of your operational and care setting.

Professional Coaches Specializing in the Healthcare Industry

Turn to The Quality Coaching Co. for quality improvement management coaching services focused on healthcare organizations. Our services are available to clients across the globe. Apart from this, we provide low-risk and cost-effective solutions that guarantee results.

Companies We Worked With

Over the last 12 years The Quality Coaching Co. has earned a strong reputation for problem-solving and preferred partner with some of the most notable healthcare organizations across the US.